Communication and Conflicts
Conflict and conflict resolution are essential to daily living. Our personal and professional lives are entwined with conflict. How we handle conflict is dictated by our conflict resolution skills:
I. Conflict occurs whenever there is a disagreement or misunderstanding..
a. Conflict can be internal or external. Personal or professional. II. Conflict can be both positive and negative.
a. Internal conflict and result in brainstorming.
b. External conflict can result in collaborative woking..
c. Misunderstandings and hostility can be resolved.
d. Conflict can also destroy an relationship.III. The manner in which we communicate can control the level of conflict.
a. Agree to disagree.
b. State the facts.
c. Keep an open mind.IV. Medical problems can be a result of conflict.
a. Hypertension
b. Ulcers
c. MigrainesV. Once the conflict is resolved you must move forward.
a. Forgive, forget, move forward.
b. How did we get here?
c. Where are we going?VI. Conclusion
a. Distance learning is more future-oriented.
b. Students can choose from a variety of courses.
c. A lot of information available online. Conflict is a necessary evil. A world with no conflict is not indeed a happy place. However a world full of conflict leaves no room for peace.
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